How do I talk to someone from the Library immediately?


  • Last Updated Mar 25, 2021
  • Views 479
  • Answered By Philippa Davies

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  1. The library chat is super fast and super convenient; staff are very helpful and quick to respond. I would definitely recommend this as the best way to answer queries when studying at home.
    by Emilie on Oct 07, 2022

Contact Us

Use our 24/7 chat to get help with library services and resources.  Monday to Friday 08:30 – 16:30 (excluding bank holidays) you will be answered by USW library staff.    

Outside of the USW staffed hours any chats, which cannot be answered immediately will be referred on to be answered the next weekday after 09:00.